Hector M Wrm

Never got my item

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Oric Original is a scam, they will make all kinds of excuses for not getting your item until they just stop communicating all together.
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Loss:
$89
Pros:
  • No pros
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Stay Away

Robert S Lfr

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Verified Reviewer

Poor quality face mask. Doesn't work

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The mask you sent is small for my average sized face. It has sharp edges that cut into the sides of my face when I tried to put each of the 3 I purchased. company's web site says you will refund my full amount including the shipping. I would like to know how this is shipped back and the address it is going to.
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Loss:
$58

Preferred solution: Full refund

User's recommendation: Do not purchase

Resolved
Grandmother00

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Verified Reviewer

Resolved: Refund

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Updated by user Mar 06, 2021

Company fixed the issue and I have been provided with full refund. I was contacted by them after I threatend to sue them for my 30.00 so they wanted to give ne a 70 % discount because it would cost to much to send it back to China I said no that I wanted what I paid because if they had replied to my email to cancel the order then there would be no reason to send it back so before I got a chance to take it to the next level a few days later I got my refund and I was tols to keep the mask which I gave away.

Original review Feb 01, 2021
On January 18, 2021, I purchased an order for a clear face mask but when I thought about all the trouble I was having with other companies about their returned policies since this pandemic and keeping item that sometimes didn't work, or I didn't like I was forced to keep them because the policy did say I couldn't return them so a few minutes later I email Oric( Original) Medical to cancel the item so instead of them canceling it they emailed me on the same day I emailed them to cancel the item to let me know they were preparing my item to be shipped and that I would get an email to let me know when it will be shipped. I sent another email stating not to shipped it but to cancel it, but instead they sent me another email that my package is on its way. I have been sending emails every day since then and the only reply I got each time was my message was sent and that I would be contacted in 24 hours but 24 hours never came, so I google them to find an address or phone number to complain or to send a complaint letter but there was nothing other than the email address that they never reply to. Furthermore, I was thinking maybe this company doesn't exist. Not only that, but I was going to send the package back to the address on the label since I could never have reached anybody to asked them about the returned policy, but I'm not going to do it I'm still not going to open it, but I will be filing a claim dispute with my credit card company because it's their job to investigate a claim dispute, but I will be writing the BBB (Better Business Bureau) they can find out if the company is a fraud or not, but I wished I had read the reviews before I bought one so many people are dealing with similar issues, so before you buy anything online make sure you asked about the returned policy some of them say one thin g but when you order then it's something entirely different.
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Loss:
$30
Cons:
  • Poor customers service

Preferred solution: Full refund

User's recommendation: research this company before you buy anything from them

Joy O Wrb

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Verified Reviewer

Paid $60 for 2 masks

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No response to several emails and inquiries about missing items and possible refund and or replacmenf . Tracking stated it was delivered- but never received item. Ordered one month ago and frustrating because I just paid $60 with no possible refund or replacement. What a scam !
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Loss:
$60

Preferred solution: Deliver product or service ordered

Anonymous

Advertising fraud

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Nothing but a scam. I ordered one on the 23rd of October. It didn't arrive till the 16th of November. As I was tracking it I noticed that customs in China where it was being sent from kept sending it back to the sender. I emailed them about it and they claimed that it was delayed coming from Germany, which was a lie. It's nothing but a cheap piece of plastic that digs into your skin when you put it on. It fogs up as soon as you put it on your face, and the advertisement says it does not fog up. It is fraudulent advertising and I am reporting it to the Federal Trade Commission. Do Not Send Money To These Criminals!
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User's recommendation: DO NOT BUY!

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